Air Inflatables Frequently Asked Questions
Air Inflatables offer low cost high quality bouncy castles, inflatable slides, fun runs, bounce & slides and more. Please find below frequently asked questions on our bouncy castles and inflatables that our bouncy castle sales office have published to assist you.
Click a question below to read the answer.
1. Do you offer a Manufacturer's Test Certificate?
Each and every bouncy castle you buy is covered by a full 12-month return to base warranty covering manufacturing and material defects, and comes with a 12 Month Manufacturer's Test Certificate, however if you would like an RPII or PIPA Test Certificate in addition to this, we can test your new Air Inflatables bouncy castle prior to despatch for a small fee.
2. Do you offer discounts?
Yes, Air Inflatables offer discounts on all our Bouncy Castles and Inflatables. Call us on 01949 831825 for a fantastic Bouncy Castle Package Deal or a great deal on your next Bouncy Castle.
3. Do you offer package deals?
Air Inflatables offer a range of package deals combining bouncy castles, fun runs, inflatable slides, bounce & slides, and all other inflatables in our range. Air inflatables have regular special offers. Please visit our package deals page and our special offers page for further information.
4. I am just starting out in the bouncy castle hire business, can you help?
Air Inflatables can tailor any deal to suit your needs whether you are a new business start up or an experienced hirer. Our experienced after sales team can offer a wide range of advice to help maximise your investment and ensure the full potential of your business.
5. How long before I can expect my bouncy castles?
We hold a large quantity of bouncy castles and inflatables in stock available for immediate despatch. Every inflatable is tested and checked prior to despatch. You are welcome to collect from the factory once payment has been made or we can offer a delivery service at an additional fee for an overnight or 5 day delivery.
6. What is included in the purchase?
Every inflatable comes with a 1.5 Gibbons fan with a two year manufacturers warranty, ground stakes, log book, operating instructions, minor repair kit, storage bag, 12 month fair wear and tear warranty, and a 12 months safety test certificate. Pipa tagging and testing can be arranged for an additional fee.
7. Do you have an after sales service?
As a valued Air Inflatables customer you have access to an unrivalled after sales service that can assist on a wide range of issues, simply call us on 0044 (0)1949 831825 for further assistance.
8. Do you sell blowers and safety mats etc.?
Air Inflatables stock a wide range of accessories please visit our accessories page or contact us for more information.
9. I have some bouncy castles from other manufacturers that need testing and repairs can you help?
Air Inflatables can offer a full RPII test compliant with EN 14960 2006 and or Pipa testing and a full repair service. Please call us for more information.
10. Can I pay with my credit card?
Air Inflatables accept payments by credit card why not buy online and qualify for a 5% online discount?
11. Can I visit your factory to view the bouncy castles and Inflatables?
Air Inflatables would be delighted to welcome you to our factory to view the units before purchase, please contact us for further details.
12. Do the bouncy castles come with a rain cover?
Air Inflatables bouncy castles have fully fitted rain covers where applicable as standard.